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call center professionals

Contact Center

Seminar

Penny Reynolds Leads Seminar on Supervisor Performance with Call Center Coach

CX Global Media

OCTOBER 10, 2018

There are people in the contact center industry that have more than persevered, they have thrived and positively impacted thousands of people along the way. Penny Reynolds, co-founder of The Call Center School, is one of those people in the contact center industry. Seminar Leaders.

Coaching

Coaching Call Center Contact Center call center professionals

15 Powerful Call Center Training Methods

Fonolo

JUNE 17, 2015

The training you provide to your contact center employees prepares them for what’s to come in the workplace and helps them incrementally improve their skills. What is call center training? Handpicked related content: 5 Creative Ways to Manage Agent Shortages in Your Contact Center. Curate a knowledge base.

Call Center

Call Center Gamification Coaching Contact Center

Customer Contact Central

Penny Reynolds Leads Seminar on Supervisor Performance with Call Center Coach

15 Powerful Call Center Training Methods

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