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4 Insightful Contact Center Reports You Should Be Reading

Fonolo

They are a division of IQPC, which produces the Call Center Week conferences. (If For this report they surveyed customer experience, contact center, marketing, customer care, IT, and operations professionals. Compare, for example with State of Customer Care report we covered here.

article thumbnail

4 Insightful Contact Reports You Should Be Reading

Fonolo

They are a division of IQPC, which produces the Call Center Week conferences. (If For this report they surveyed customer experience, contact center, marketing, customer care, IT, and operations professionals. Compare, for example with State of Customer Care report we covered here.