call center professionals, Customer retention and Telemarketing

What is an outbound call?

VirtualPBX

MAY 16, 2024

You may think of cold call sales when you think of outbound calls, but outbound calling is just one example of a proactive interaction with your customer base, where inbound calling is reactive. Outbound calls are directed toward clients, customers, prospects, and other businesses.

Telemarketing

Telemarketing virtual call center call center professionals Technical Support

5 Simple Ways to Retain Customers

Quality Contact Solutions

SEPTEMBER 21, 2021

If customer retention is not at the forefront of your business’s strategic plan, it should be. Did you know that retaining existing customers is far more cost-effective than acquiring new ones? In this article, we’ll cover 5 ways to retain customers.

Customer retention

Customer retention call center professionals outsourcing Sales

5 Simple Ways to Retain Customers

Quality Contact Solutions

DECEMBER 28, 2022

Not only do loyal customers provide a steady stream of revenue, but they also tend to spend more, refer friends and family, and provide valuable feedback that can help improve your products and services. If customer retention is not at the forefront of your business’ strategic plan, it should be.

Telemarketing

Telemarketing call center professionals Call Center outsourcing

Customer Contact Central

What is an outbound call?

5 Simple Ways to Retain Customers

5 Simple Ways to Retain Customers

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