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3 Key Takeaways From #CallCenterWeek 2016 in Las Vegas, NV

Callminer

Thousands of call center professionals. Five days of inspirational, educational, customer-oriented keynotes, sessions, demos, and more designed to help companies deliver exceptional customer service. One spectacular location.

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The Benefits of Predictive Dialers for Call Centers

Noble Systems

Realizing the benefits of automating the calling process, Jim began to focus on ways to improve the technologies. Seeking a balance between functionality, flexibility and affordability, he assembled a team of experienced call center professionals. Contact us or request a demo to learn more.

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Call Center Quality Assurance: Importance, Best Practices, and a Modern Solution

Balto

That’s why it’s so important to have a call center QA program in place. Call Center Quality Assurance Program Best Practices: Essential Actions to Increase Customer Satisfaction. Get a free demo and see the benefits for yourself. Get a Demo. Stop Mistakes Before They Become Habits.

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Call Center Management: Challenges, Strategies, Tips, and Best Practices

Hodusoft

By leveraging the best tools and practices of call center management, call centers can achieve their desired goals effortlessly. Before going into the details of call center management, let’s see how a call center works, who are call center professionals and their key skills.