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How Do CallCenters Help with Healthcare-Related Communication? | Centers for Disease Control & Prevention (CDC), contact tracing has helped slow the spread of the virus. TeleDirect’s hotline callcenter is also a useful tool to handle critical, time-sensitive communication between patients and healthcare providers.
Covid-19 has hastened the move towards employing these technologies in healthcare, media , and across industries to accommodate for shifts in consumer behavior; new restrictions in the number of personnel allowed in one car, room, or office. .
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