call center professionals Metrics White Paper 
Fonolo
MAY 1, 2018
Produced by ICMI, a trusted advisor in the industry, the Contact Center Expo & Conference educates and motivates professionals looking to further their knowledge in an industry undergoing constant change. Call center professionals know they can rely on the show to deliver a comprehensive, intuitive program.
Fonolo
APRIL 30, 2018
Produced by ICMI, a trusted advisor in the industry, the Contact Center Expo & Conference educates and motivates professionals looking to further their knowledge in an industry undergoing constant change. Call center professionals know they can rely on the show to deliver a comprehensive, intuitive program.
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Fonolo
APRIL 24, 2018
Who wrote it: Call Centre Helper. About: This is a survey of the readership of the Call Centre Helper magazine, a leading online site based in the UK which caters to call center professionals. Our favorite chart: White Paper: 9 Critical Contact Center Trends for 2018. Where to get it: [link].
Fonolo
APRIL 24, 2018
Who wrote it: Call Centre Helper. About: This is a survey of the readership of the Call Centre Helper magazine, a leading online site based in the UK which caters to call center professionals. Our favorite chart: White Paper: 9 Critical Contact Center Trends for 2018. Where to get it: [link].
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