Remove call center professionals Remove Technical Support Remove Upselling
article thumbnail

Nearshore Spotlight: Colombia

Outsource Consultants

With deep and long-standing ties to the United States, Colombia boasts a workforce with very strong English-speaking skills ready to tackle call center operations. Colombia’s workers are highly-trained call center professionals that drive high productivity and overall customer satisfaction. Technical support.

article thumbnail

Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Businesses choose this call center as they don’t want to spend their budget on infrastructure and staffing or their maximum time on handling high call volumes. They have a team of professionally trained experts who manage both high and low call volumes.