Fonolo
APRIL 24, 2018
Who wrote it: Call Centre Helper. About: This is a survey of the readership of the Call Centre Helper magazine, a leading online site based in the UK which caters to call center professionals. Our favorite chart: White Paper: 9 Critical Contact Center Trends for 2018. Where to get it: [link].
Fonolo
MAY 1, 2018
Produced by ICMI, a trusted advisor in the industry, the Contact Center Expo & Conference educates and motivates professionals looking to further their knowledge in an industry undergoing constant change. Call center professionals know they can rely on the show to deliver a comprehensive, intuitive program.
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Callminer
JULY 30, 2020
Armed with this data, your call center gains valuable insight into what makes your customers tick so you can develop the most impactful, meaningful responses for every interaction, quickly resolve customer complaints, and improve customer satisfaction and retention.
Fonolo
APRIL 30, 2018
Produced by ICMI, a trusted advisor in the industry, the Contact Center Expo & Conference educates and motivates professionals looking to further their knowledge in an industry undergoing constant change. Call center professionals know they can rely on the show to deliver a comprehensive, intuitive program.
Fonolo
APRIL 24, 2018
Who wrote it: Call Centre Helper. About: This is a survey of the readership of the Call Centre Helper magazine, a leading online site based in the UK which caters to call center professionals. Our favorite chart: White Paper: 9 Critical Contact Center Trends for 2018. Where to get it: [link].
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