aircall

JANUARY 15, 2021

Whenever there’s a system problem, you can put the days of placing a panicky call to your IT department behind you when you implement a VoIP phone system. A VoIP phone system is a newer technology that relies less heavily on IT personnel to keep it running than legacy phone systems. The Importance of a VoIP Infrastructure.

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Hodusoft

MARCH 22, 2022

This was an opportunity to network with the industry’s top decision makers and showcase our advanced Call Center software, which is one of the most innovative solutions currently in the market. With advanced features like process automation and auto-dialers, the HoduCC call center software holds a high rank among its peers.

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Hodusoft

JUNE 17, 2021

Call recording software captures the audio recordings of telephone conversations over a Voice over IP (VoIP) or public switched telephone network (PTSN). While call recording is used by most call centers, there are several ways to implement it ranging from server-based to cloud-based strategies. he added. .

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aircall

JANUARY 19, 2021

The Merriam-Webster dictionary puts them together and defines autonomy as “the quality or state of being self-governing” or “self-directing freedom.” . In a business sense, an autonomous workplace refers to a workplace where employees have the tools to govern themselves within the parameters given to them by the company.

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Hodusoft

OCTOBER 26, 2021

Whereas, the HoduCC call center software has advanced auto dialers and features to automate processes and enable efficient operations. The call center software can also seamlessly integrate with CRMs (Customer Relationship Management) and leading SMS applications. . HoduConf- Audio Conferencing Software.

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JustCall

APRIL 12, 2023

A virtual call center is a call center that runs over the internet. It isn’t bound by any hardware or equipment and does not require the call center agents to be present at a single location to be able to run it. They utilize VoIP technology to make and receive calls.

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aircall

JANUARY 7, 2022

Choosing the best dialer software for your business’ call center can seem overwhelming. At Aircall, we’ve optimized cloud-based call center software with our power dialer solution. Read on to learn how call center dialers work, key features, how to increase your business’ productivity, and more. .

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