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A Complete Guide to Setting Up a Call Center

Hodusoft

If yes, then you must know everything about call centers starting from all call center systems to how to select the best call center software and customer service agents. What is a call center? What is a call center? Types of call centers How does a call center work?

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Top 10 Aircall Alternatives & Competitors in 2023

JustCall

Aircall is a cloud-based call center software that provides functionality like call routing, call monitoring , call queuing, call recording, insight cards, conversation intelligence , performance monitoring, and so on – features needed to enhance customer engagement.