3CLogic

AUGUST 11, 2020

With an impressive enterprise portfolio of solutions ranging from cloud services (Azure), to CRM (Dynamics), to collaboration tools (Teams), and software (Windows and Office 365), Microsoft is proving to be a key partner as organizations evaluate their short and long-term technology investments during the new age of COVID.

call center solutions 52

call center solutions Call Center Call flow CRM 52

Blueship Call Center

APRIL 5, 2021

Even when you have the best talent available, if the call flow is not managed correctly, you will find yourself in big trouble. Nowadays, there are many specialized software solutions that are used for managing calls effectively. The best way to access them is via call center outsourcing.

outsourcing 40

outsourcing Call Center Management Interactive Voice Response 40

TeleDirect

APRIL 6, 2023

How can they support in-house patients and families when they are constantly answering phones and making follow-up calls? The key to providing great customer service for patients is quite simple — outsource a medical call center. No wasted time. These issues are big “customer service” red flags that can be avoided.

Healthcare 62

Healthcare Customer Service outsourcing Call Center 62

NobelBiz

JUNE 1, 2021

A CCaaS is a multi-channel contact center solution that is critical to a company’s growth. It is a software system that improves customer service efficiency by utilizing a call center solution that manages several channels particular to a business. What exactly is a CCaaS solution?

voip 52

voip call center software Contact Center Call Center 52

Blueship Call Center

MAY 5, 2025

Why Businesses Outsource Outbound Call Center Services Running a successful outbound campaign requires skilled staff, scripts, call tracking tools, and performance analysis. For many businesses, the most efficient solution is to outsource outbound call center services to expert providers.

Call Center 40

Call Center outsourcing Telemarketing Scripts 40