call center solutions Coaching Entertainment 
Callminer
AUGUST 1, 2017
Make onboarding & ongoing coaching as stellar as possible. It’s crucial that contact centers implement a tool that pulls in all of the necessary portals and processes into one simplified platform. James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. James Pollard.
TechSee
JUNE 25, 2019
Contact center decision makers understand that better tools are the key to reducing contact center training times. Contact Center Pipeline reports that increasing the focus on coaching and development for agents is a top priority for contact centers worldwide.
AWS Machine Learning
MARCH 20, 2025
Similarly, Amazon Bedrock Data Automation is simplifying media and entertainment use cases, seamlessly integrating workflows through its unified API. Contact centers can use Amazon Bedrock Data Automation to: Transcribe and summarize thousands of calls daily with speaker separation and key moment detection.
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