Cisco - Contact Center

FEBRUARY 1, 2021

Regardless of the source of the idea, in our upcoming February 3 rd webinar I’m going to help transport attendees ahead into 2024 by sharing how the realities of the last 12 months have changed the trajectory of contact center investment in a significant way. Webex Contact Center [Solution webpage].

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Contact Center Transportation Customer Experience Wireless 85

Cisco - Contact Center

FEBRUARY 21, 2020

If your goal is to become more customer-centric, please join me in this insightful webinar where I will highlight the driving forces shaping the future of customer experience. I will also discuss the critical role the contact center plays in CX initiatives in creating competitive differentiation and driving better business outcomes.

Customer Experience 73

Customer Experience Customer centricity contact center solutions Contact Center 73

Cisco - Contact Center

SEPTEMBER 3, 2020

Join our Future of Work Webinar. Attend our webinar and receive the Forrester Research paper “CX professionals must collaborate with customer service leaders”. We look forward to seeing you at our Future of Work webinar on September 10 th ! Visit our Cisco Contact Center solutions website.

Contact Center 71

Contact Center contact center solutions Analytics Surveys 71

Cisco - Contact Center

SEPTEMBER 11, 2020

Join Our Webinar. Join our webinar to hear my discussion with industry experts from Google Cloud and Quantiphi on how we’re partnering together to transform the contact center through artificial intelligence. We look forward to seeing you at our webinar. Find out more about Webex Contact Center AI solutions.

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Contact Center Abandon Call contact center solutions Self service 65

Cisco - Contact Center

MAY 13, 2020

As part of Cisco’s Solutions Plus Partner ecosystem, Selligent empowers Cisco customers with solutions that leverage a universal profile of the customer to deliver data-driven experiences. Join our Webinar. In the webinar we will discuss: How to gain an end-to-end view of your customers’ journey. Learn More.

Customer Experience 68

Customer Experience Contact Center contact center solutions Analytics 68

Noble Systems

APRIL 14, 2021

Many virtual call centers use a hosted contact center design (also known as a cloud contact center) to power their activities. Advantages of using a virtual contact center solution versus a traditional call center. Reduce upfront and operational costs.

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virtual call center Call Center call center solutions call center software 98

NobelBiz

MARCH 23, 2022

In this article, we’ll show you how to calculate the ROI of your contact center system and analyze your investment, costs, as well as how to choose a technology provider. How to determine the ROI for a Contact Center Solution? How to determine the ROI for a Contact Center Solution?

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contact center solutions Contact Center voip call center software 52