3CLogic

AUGUST 18, 2020

Whether an enterprise is simply in need of basic functionality or is ready to take the leap to a fully hosted cloud contact center platform, here are a few deployment options to consider: Connector. And in the new COVID work era cloud contact centers allow agents and administrators to operate from anywhere they have an internet connection.

call center solutions 96

call center solutions Call Center Cloud contact CRM 96

TeleDirect

JANUARY 17, 2020

Legendary performances aren’t limited to the sporting arena or entertainment field. Sometimes, call center agents hit a homerun with intuitive communication and exceptional service. TeleDirect: Customer-Oriented Call Center Solutions with a Singular Focus on Quality Assurance.

Best practices 93

Best practices Call Center Business Process Outsourcing Entertainment 93

Callminer

AUGUST 1, 2017

Before founding Chargeback Gurus , Srii was the co-owner and CEO of InSO International Call Center for 13 years. InsO International changed the call center and customer service arena by pioneering the world’s first hybrid call center solution.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

TechSee

JANUARY 30, 2018

It’s a beautiful day in 2030 and I’m relaxing with my entertainment system. “Gareth, the dishwasher seems to be clogged. Please fix it.”. Affirmative sir, will check and repair.”. Great, I’ll be out on the deck.”. I sit up suddenly. Sniff, Sniff. Gareth, are you cooking something? I smell something burning.”.

Technical Support 116

Technical Support Entertainment Enterprise Marketing 116

Revation Systems

JANUARY 12, 2018

In his 1998 book, The Experience Economy , Joseph Pine observed that the world was shifting in such a way that experiences would become the predominant economic offering — characterized by entertainment, education, esthetic and escapism at varying levels of participation and absorption.

Contact Center 48

Contact Center Call Center Banking Airlines 48

TechSee

JUNE 25, 2019

It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers.

Technology 122

Technology Customer Service Gamification Contact Center 122

TechSee

AUGUST 7, 2018

Demonstrate device functionality: After a year of enjoying the convenience of a smart entertainment system, a customer is prepared to expand their smart home by installing a smart lighting system.

Sales 95

Sales Automotive B2B Entertainment 95