Appriss Tackles the World’s Toughest Problems Upgrading to Cloud Contact Center Technology
NICE inContact
JANUARY 23, 2019
Leaders in key industries across the globe use the company’s data and platforms to solve some of today’s most complex challenges, from fraud to the opioid epidemic to safety for violent crime victims. But with the company’s old internal call center solution, fluctuating call volumes weren’t being identified or managed.
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