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In addition to basic connector functionality, a hybrid cloud contact center can provide the best of both worlds – the comfort of using your existing environment, known call quality, and security protocols with the feature flexibility only a cloud solution can provide. Total Cloud. But that’s a topic for another day.
Nextiva Overview Nextiva is a cloud-based communication platform with callcentersolutions like a phone system, contact center, video meetings, team collaborations , and so on. Nextiva has a web app and a mobile app for remote servicing and integrates with business solutions like ServiceNow, Salesforce, and Zendesk.
JustCall Pros and Cons Pros Versatile JustCall allows users to use the system through SaaS, mobile devices, the cloud, Web PC, iPad, iPhone – you name it! It is a complete contact centersolution with features like a call queue , virtualagent, call parking, and video conferencing.
Nextiva Overview Nextiva is a cloud-based communication platform with callcentersolutions like a phone system, contact center, video meetings, team collaborations , and so on. Nextiva has a web app and a mobile app for remote servicing and integrates with business solutions like ServiceNow, Salesforce, and Zendesk.
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