Quality Contact Solutions

DECEMBER 31, 1969

Inbound telemarketing may sound like a simple profession if you’ve never worked in an inbound telemarketing call center before. You answer the phone, look up answers for customers or prospects, solve problems, enter orders, upsell or cross sell, and note all the details in your CRM. Well… not really. Meet Melissa Werth.

Telemarketing 68

Telemarketing virtual call center Average Handle Time Upselling 68

Hodusoft

DECEMBER 16, 2022

Call center technologies are the most effective way to accelerate and optimize day-to-day call center operations. Modern-day call center solutions offer a plethora of features that enable businesses big or small to deliver remarkable customer service.

Call Center 52

Call Center Technology call center software virtual call center 52

OctopusTech

SEPTEMBER 9, 2023

Scope of expansion When call centers handle all your customer support, you can focus on expanding your business into new markets. The third-party call center solution provider will set up its operations easily and manage your customer support department. Today, the entire working system has been changed.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

aircall

NOVEMBER 17, 2016

It might mean predicting malfunctions, observing customer habits, or identifying opportunities for upselling. In the meantime, consider giving our own virtual call center solution a try: Try Aircall for Free! This constant quality control would provide preemptive customer service.

Customer Service 54

Customer Service Self service Brand ambassadors virtual call center 54