Cisco - Contact Center

JANUARY 8, 2020

Transitioning your on-premises call center to the cloud creates enormous opportunities for growth and innovation. Some businesses have near and long-term plans to move to the cloud. According to our recent global survey, 62% of contact center executives plan to implement a cloud contact center within the next 18 months.

Best practices 88

Best practices Contact Center Cloud contact Surveys 88

Cisco - Contact Center

FEBRUARY 19, 2020

To learn more about Cisco Contact Center solutions, visit our website. Join our Live Webinar: Introducing Webex Contact Center Enterprise. Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. The post Is Your Contact Center “In the Zone”? Learn More.

Contact Center 119

Contact Center contact center solutions Enterprise Best practices 119

Cisco - Contact Center

FEBRUARY 18, 2020

Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud. The post Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5

Contact Center 134

Contact Center Enterprise Self service contact center solutions 134