call center workforce Employee engagement Events 
NobelBiz
MAY 22, 2022
Based on a NobelBiz Webinar (Call Center Talent Acquisition & Hiring for Success) , this article aims to understand what the call center workforce market looks like in the present day and provide practical solutions for achieving proficient hiring, training, and workforce management processes.
Monet Software
APRIL 24, 2020
How WFM and QM combine to engage an offsite call center workforce and deliver superior CX. High-speed internet, cloud-based applications and other technologies have opened a new vista for the call center—the remote agents. group Netflix watching sessions, wellness challenges and so on. Next Steps.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verint
FEBRUARY 21, 2018
There’s a single event that can help you with all of these—and help you better leverage your Verint solutions, to boot. It’s the Verint Engage global customer conference, and registration is underway for this year’s event at the Sheraton Dallas Hotel May 14 – 17. Inspiration. Professional growth. Networking.
Verint
APRIL 23, 2018
The annual Verint Engage global customer conference will convene on Monday, May 14 at the Sheraton Dallas Hotel. This four-day event is dedicated to helping attendees get the full benefit of their Verint solutions—and sharing ideas and best practices for simplifying, modernizing, and automating their organizations.
Monet Software
OCTOBER 28, 2020
But SMB contact centers still need to finish strong, especially if the business took a hit from the pandemic. A long-term, customized employee engagement strategy should be the ultimate goal for any call center. If you can use a prize, incentive, teambuilding game, or company event to turn up the motivation, do it.
Expert insights. Personalized for you.
52 
Let's personalize your content