Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5
Cisco - Contact Center
FEBRUARY 18, 2020
An intuitive conversational IVR, powered by Google Dialogflow improves customer self-service experiences over the phone by easily adding modern speech interfaces to existing self-service options. Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. appeared first on Cisco Blogs.
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