Call Center Front-line service Government 
bold360 Blog
MARCH 16, 2020
This, unfortunately, will become more commonplace as closures will be the result of government intervention and companies wanting to protect their employees and customers. Apple recently announced that it was closing all stores outside of China until March 27. Other brands, like Nike, have followed suit.
Connecting the Dots
APRIL 21, 2017
I think, when we look at politics and the overall community – and I mean the general consumer community, about how they’re being governed, how they’re being managed, how their large corporations have trained them – they’re really starting to revolt. When people call a call center, what they are really looking for is a relationship.
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