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Choosing Between a Predictive Dialer or Preview Dialer

Calltools

Debt Collection No one wants to get a call from a debt collection agency. When consumers see a debt collection agency on their caller ID screens, many of them will ignore the call. Call center agents benefit from predictive dialers by reaching out to as many people as possible.

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Octopus Tech Solutions Named Among Clutch’s Top Call Center Companies

OctopusTech

Octopus Tech Solutions is a next-generation call center outsourcing company that has helped numerous organizations to reinvent their businesses for the digital age. Our services include telemarketing, inbound and outbound call center services, lead generation, chat support, virtual assistant services, and email support services.

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Which Call Center Model is Right For You?

Global Response

Inbound, outbound, blended, hybrid—navigating the different types of call center models can require its own dictionary. If you’re looking to outsource your call center needs, but aren’t sure which model is right for you—or even what models are available—we’re here to help.

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Select a Dialer Series: Industries that Benefit from Preview Dialers

Calltools

The right telemarketing tools can set up your call center for success. A preview dialer can be a powerful tool for the right call center. Before an agent places a call, the preview dialer will show details about the contact or lead. Healthcare call centers process sensitive personal data.

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Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay

Outsource Consultants

We’ve helped many clients find Philippine call centers over the years, but recently we’ve seen a significant shift with leading organizations seeking nearshore Central and Latin American contact center outsourcing locations. Real estate. Marketing and advertising. Telecom and cable. Communications. Direct response.

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Real Estate Lead Generation 2023: How to convert more prospects

Dialer 360

The real estate industry is constantly evolving, and as we enter 2023, it’s more important than ever to have an effective lead generation strategy. To be successful in real estate, you need to be able to convert those leads into paying clients. However, generating leads is only half the battle.

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Triple Line Dialer Explained: A Comprehensive Guide

Dialer 360

Unlike traditional single-line systems, the triple-line dialer allows businesses to manage three separate calls concurrently. This technology is often used in call centers or busy real estate offices where a high volume of calls needs to be handled efficiently.