Enghouse Interactive

APRIL 28, 2019

Today, we’d like to give you some insight into the ways omni-channel recording and quality management in the contact center can save your organization money. Quality Management for cost savings – how? The result to the bottom line? Lost productivity due to unengaged agents doubles these loss estimates.

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Enghouse Interactive

MAY 21, 2019

Today, we’d like to give you some insight into the ways omni-channel recording and quality management in the contact center can save your organization money. Quality Management for cost savings – how? Enghouse Interactive Educates – #2 in a series.

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Quality management Management Scripts Call flow 40

JustCall

MARCH 9, 2023

Contact Center Best Practices Contact center quality management software can only provide you with the toolkit you need to function well. It is your responsibility to utilize these tools to deliver great customer service and employee experience. The post Best Contact Center Software in 2023 appeared first on.

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JustCall

APRIL 5, 2023

Genesys CloudX Pricing Plans Genesys Cloud CX 1: $75.00

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