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Hosted vs On-Premise Solutions for Your VoIP

Jive

VoIP allows companies to save money and boost their productivity , as well as their efficiency. However, companies should also be aware that they have hosted and on-premise VoIP solutions as options. Both hosted and on-premise VoIP solutions are effective, reliable communication systems that offer different benefits.

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Thought Leadership – Effective Business Communication

VirtualPBX

Thought Leadership with Kevin Peyton, Vice President of Sales and VoIP Expert. You’ve undoubtedly noticed that the business calling and VoIP landscape has changed over the years. To give you the best calling advice this holiday season, we talked to our very own VoIP extraordinaire – Kevin Peyton.

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The benefits of cloud-PBX

Spearline

UCaaS replaces the need for conventional enterprise telephone systems, such as the private branch exchange ( PBX ). PBX’s were created to allow businesses to make internal calls between employees without having to use the public telephone network. The only equipment you may need is VoIP-enabled desktop phones.

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Why latency matters for business VoIP calls?

Spearline

Why latency matters for business VoIP calls? Latency is a well-known cause of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. A mere 150 milliseconds of latency and you’ll start to experience issues in the quality of your calls.” What is VoIP?

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5 Business Use Cases for Multiple Auto Attendants

VirtualPBX

Franchises with multiple storefronts and enterprises with dispersed offices can benefit from using multiple auto attendants. Companies can use more than one attendant when providing multilingual support with extensive call tree options. 5 Business Use Cases for Multiple Auto Attendants. Multiple Location Management. Want to learn more?

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We’ve Launched Our Business SMS Texting Feature!

VirtualPBX

Both our Advanced and Enterprise Plans now offer Business SMS for use in a variety of devices. For all our Unlimited Minutes Plans customers (which includes Advanced and Enterprise), the desktop version of our softphone is also now available with no additional license fee. Combine video with audio-only calls to accommodate everyone.

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The reliance on CLI and caller ID for advanced call handling.

Spearline

When a customer calls from a new originating number, the caller ID can be captured post-call and added to their CRM to enable greater personalisation in the future. In a virtual hold call flow, customers may be identified by caller ID. A “black route” is one that is illegal in both ends. New to Spearline?