Remove Call flow Remove Quality management Remove voip
article thumbnail

Are you measuring latency on your calls?

Spearline

For VoIP calls, a one-way latency of 20 ms is normal. However, anything over that, the quality and consistency of the call starts to decline. Increasingly, more organizations are taking a proactive approach to audio quality management. This is generally used to diagnose network problems.

article thumbnail

Are you measuring latency on your calls?

Spearline

For VoIP calls, a one-way latency of 20 ms is normal. However, anything over that, the quality and consistency of the call starts to decline. Increasingly, more organizations are taking a proactive approach to audio quality management. This is generally used to diagnose network problems.

article thumbnail

Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

Talkdesk often comes up as a worthy VoIP alternative, all thanks to its robust artificial intelligence (AI)-powered contact center tools. JustCall Overview JustCall is a VoIP business phone system and contact center software. How do you want to use your VoIP system? Let’s jump right in. How many licenses do you need to purchase?

voip 52