Call flow, Telecommunications and Virtual Agent

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Call flow

Telecommunications

Virtual Agent

Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

AWS Machine Learning

FEBRUARY 6, 2023

To support WaFd’s vision, Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly. Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly.

Cloud contact

Cloud contact Self service Contact Center Virtual Agent

Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

APRIL 5, 2023

Top Features of Avaya Robust Calling and Messaging: Avaya provides inbound and outbound local SMS and MMS messaging with a toll-free option. Virtual Numbers: You can leverage local and toll-free virtual numbers with no provisioning required. This ensures that the inbound calls always reach the correct person/department.

voip

voip Interactive Voice Response APIs Contact Center

Customer Contact Central

Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

Top 9 Talkdesk Alternatives & Competitors in 2023

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