Call Logging Coaching Knowledge Base Personalization 
aircall
MARCH 7, 2017
If you can demonstrate to agents the importance of their after call work for the call center as a whole, they’ll be more likely to give ACW their full attention. The sooner agents assimilate this knowledge and expertise, the sooner the process of after call work will become second nature. Coaching booster shots.
aircall
MARCH 7, 2017
If you can demonstrate to agents the importance of their after call work for the call center as a whole, they’ll be more likely to give ACW their full attention. The sooner agents assimilate this knowledge and expertise, the sooner the process of after call work will become second nature. Coaching booster shots.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
AWS Machine Learning
DECEMBER 21, 2023
This allows you to use natural language with a conversational chat interface to perform tasks such as creating novel content including narratives, reports, and blog posts; summarizing notes and articles; and answering questions from a centralized knowledge base—all without writing a single line of code.
JustCall
APRIL 5, 2023
Similarly, managers can establish rules for smart call transferring, queuing, routing, and scheduling for hands-off call management. From personalized onboarding to continued training and support, JustCall customers find it easier to use the platform to reach their goals.
aircall
MAY 19, 2017
It takes into account salaries, commissions, training and coaching time, etc., Taking productivity shortcuts (click-to-dial, call logging, etc.). Automatic call logging. After placing a call, it can be logged automatically within a virtual phone system. Knowledge bases and marketing content.
JustCall
APRIL 5, 2023
For starters, all customers get personalized onboarding that helps them make optimum use of available resources and plan out the telephony infrastructure accordingly. Further, the self-paced training modules and knowledge base eases the learning curve and makes it easier for your workforce to embrace the change with grace.
aircall
MAY 19, 2017
It takes into account salaries, commissions, training and coaching time, etc., Taking productivity shortcuts (click-to-dial, call logging, etc.). Automatic call logging. After placing a call, it can be logged automatically within a virtual phone system. Knowledge bases and marketing content.
Expert insights. Personalized for you.
76 
Let's personalize your content