Call Center Software: How to Choose the Best Software (Tips & Best Practices)
Callminer
AUGUST 6, 2019
Predictive Dialer: An automated calling system, typically used for sales. Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. SMS text, live chat and email), contact center software has evolved to enable agents to interact via these additional channels.
Let's personalize your content