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Bridging the Gap: Why Businesses Need a Cloud Contact Center Solution

3CLogic

Cloud contact center solutions can deliver these services, along with a host of other features, and represent the best way for organizations to bring their coveted phone communication channels into the 21st century. By itself, modernizing enterprise phone systems to meet these wants and needs is not an issue.

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Top 10 Grasshopper Alternatives & Competitors in 2023

JustCall

JustCall can be used over phones and desktops, and with over a hundred supported integrations, it is an incredible contact center solution for businesses looking to tie up customer contact channels. Call history – Access call logs and call history through the dashboard.

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Top 10 Magicjack Business Alternatives & Competitors In 2023

JustCall

It offers features like auto attendants, call logging, and voicemail. Call forwarding – Forward incoming calls to a personal number or to voicemail when needed. Reporting – All call logs are saved and can be retrieved from the dashboard. Auto-attendant – Create custom IVR menus.

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Top 8 Avoxi Alternatives & Competitors in 2022

JustCall

If you have specific call logging, call recording, and call routing Avoxi is a good choice. Features like call queuing, call recording, number porting, and speech-to-text make it a great solution for support and sales agents. Call Logging Call Transcription Lead Segmentation Caller Profiles.

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Sales Automation in 2022: A Complete Guide for Sales Teams

JustCall

These solutions provide automated sales tools for sales reps to help them handle customer calls and requests. Businesses that implement contact center solutions can cut costs, optimize resources and increase productivity. . So, the time saved from dialing up these numbers can be used to make more calls per agent.

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Top 8×8 Alternatives & Competitors in 2022

JustCall

Call Park: If your company manages a large volume of inbound calls, this feature enables receptionists to “park” a call on an open line till the time an agent can attend to it. Other useful features include: Ring groups, hold music, transfer music, extension dialing, voicemail , call transfer, and call logs.

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The Best CX Software Of 2025

Interaction Metrics

Pricing Sprinklr typically provides custom, enterprise-focused quotes; prices can start high, so contact Sprinklr for a tailored plan if youre ready to invest in centralized CX management. Contact InMoment to schedule a demo and get a tailored quote. If it’s offered, never skip a demo. Try before you buy.