Call Logging contact center solutions Industry 
NobelBiz
NOVEMBER 27, 2023
Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.
3CLogic
DECEMBER 1, 2022
The human touch provided by a phone call is something we can’t replace, no matter the speed of our internet connection or the slickness of our devices. Unfortunately, adding a cloud contact center solution is only one piece of the puzzle when it comes to modernizing and streamlining enterprise communication.
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Serenova
APRIL 24, 2020
Works with Serenova’s CxEngage contact center solution with no on-site installation required; Agents don’t have to launch a new browser to access; Unified reporting includes call logs and payments collected. Secure Call Reporting. Integrated, Easy to Use Platform. Best-in-Class Security.
AWS Machine Learning
DECEMBER 21, 2023
The script obtained through generative AI is included in a document (such as TXT, HTML, or PDF), and added to a knowledge base that will guide contact center agents in their interactions with customers. Automate post-call tasks You can also use SageMaker Canvas generative AI to automate post-call work in call centers.
JustCall
AUGUST 16, 2021
This becomes possible with automation of contact center operations. You can automate important tasks such as routing calls, logging call details, and post-call actions, thanks to CCaaS platforms. A CCaaS platform serves as a single-window solution for all your customer communication needs.
NobelBiz
SEPTEMBER 17, 2024
NobelBiz NobelBiz enjoys the position of a trusted leader in the VoIP industry due to its strong infrastructure and quality voice services. NobelBiz has brought a VoIP solution for contact centers that is designed with advanced capabilities, which promise smooth communication and improvement in customer experience.
NobelBiz
MAY 24, 2022
In the post-covid era, the contact center sector has altered dramatically. Managing call center agents remotely has become a true challenge for the industry. The goal is to provide remote call center agents with as much comfort and mobility as possible. Individual follow-up is also required.
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