JustCall

MAY 26, 2022

Watch video demo on how to get phone numbers on JustCall ? As a result, your agents will get phone calls or voicemail via email. Furthermore, as a business owner or call center manager, you will be able track all these calls from your Call logs dashboard.

Call Center 98

Call Center Inbound sales Call Logging CRM 98

Dialer 360

APRIL 16, 2020

Remote call center industry is in top trending in 2020. It comprises virtual call center agents working at different geographical locations. Above all, some multiple tools and techniques can facilitate you to provide better contact center services remotely. Target Based Working. Flexibility in Timing.

Call Center 32

Call Center virtual call center Call Logging voip 32

NobelBiz

MAY 24, 2022

In the post-covid era, the contact center sector has altered dramatically. Managing call center agents remotely has become a true challenge for the industry. In this article, discover 5 tips to manage remote call center agents successfully.

Call Center 52

Call Center Management virtual call center Interactive Voice Response 52

JustCall

MAY 1, 2023

Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. On the other hand, Nextiva does offer automation capabilities, but it is available in an entirely different package that is dedicated to Contact Centers.

Interactive Voice Response 52

Interactive Voice Response Enterprise Call Logging CRM 52