Remove Call Logging Remove Customer Support Remove Enterprise
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HoduCC’s Predictive Dialer Carves a Place on Software Advice’s FrontRunner 2024 List

Hodusoft

The FrontRunner rankings provide valuable insights to businesses searching for tools that can elevate their customer support and operations. Being featured on this list is no small feat, as it requires a software solution to deliver outstanding features, functionality, and value for customers. With an overall rating of 4.6

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How to Migrate from an On-premise Call Center Solution to a Cloud one

3CLogic

However, migrating to the cloud is not as simple as flipping a switch, especially if an enterprise has already invested in an on-premise telephony infrastructure. However, enterprises continue to remain dependent on their existing call center platform (IVR, queue management, reporting, etc.) to drive superior customer outcomes.

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Top 10 Magicjack Business Alternatives & Competitors In 2023

JustCall

MagicJack is a name that often pops up when enterprises look to implement VoIP business phone solutions. In this article, we look at 10 such magicJack competitors and compare them so you can choose the best one for your enterprise. It offers straightforward and affordable yearly pricing plans and matching telephony features.

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Top 10 Grasshopper Alternatives & Competitors in 2023

JustCall

Enterprises looking for video conferencing services or in-depth analytics reports will have to look for Grasshopper alternatives. While Grasshopper may work for some enterprises, others may be looking for a great alternative. Thus many customers were inclined to look for Grasshopper phone competitors that offered superior features.

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JustCall Vs Nextiva: Which One Should You Choose For Your Business?

JustCall

Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. Concurrent calling on all plans Concurrent calling is available through SIP trunking SMS features are available across all three plans. per user per month.

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Top 10 Vonage Alternatives & Competitors in 2023

JustCall

A study by The Northridge Group found that 73 percent of customers experience long wait times when needing to reach a human service agent. This harms customer experience and retention. Business phone systems help enterprises reduce wait and resolution time by delivering features for open and seamless communication channels.

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Top 10 Ooma Alternatives & Competitors for Business Phone Solution

JustCall

But, connecting over the phone is the preferred choice when it comes to support and service-related conversations. In fact, a report by CFI Group stated that 76 percent of consumers prefer to connect with customer support representatives over the phone. The price-to-feature ratio makes JustCall one of the best Ooma alternatives.