Call Logging Groups virtual call center 
aircall
NOVEMBER 9, 2016
Cloud-based call center software providers will often provide a browser version of their app, for their users’ convenience. For the sake of brevity, this guide will group browser-based solutions under the umbrella of cloud-based call center software unless otherwise specified. Reliability.
aircall
NOVEMBER 9, 2016
Cloud-based call center software providers will often provide a browser version of their app, for their users’ convenience. For the sake of brevity, this guide will group browser-based solutions under the umbrella of cloud-based call center software unless otherwise specified. Reliability.
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aircall
AUGUST 13, 2021
Advanced call routing. Virtual call center with consolidated contacts. Call blocking and caller blacklisting . Aircall enhances workplace collaboration and overall business productivity through the following features: Warm transfers and call assignments. These features include: Call queuing.
JustCall
MAY 1, 2023
Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. For instance, the figures shared above are applicable for a group of between 20 to 99 users. Number of participants is restricted to 40 in the Professional Plan.
JustCall
FEBRUARY 13, 2023
Similarly, how a call center is set up defines its broader type. If it operates from a centralized, physical location, it’s called an on-site call center. If it operates entirely remote, it’s called a virtual call center.
JustCall
MARCH 21, 2022
Similarly, how a call center is set up defines its broader type. If it operates from a centralized, physical location, it’s called an on-site call center. If it operates entirely remote, it’s called a virtual call center. Automatic Logging of Sales Calls and SMS.
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