Anatomy of a Successful Call Center Representative: Tips & Common Characteristics
Callminer
OCTOBER 3, 2019
They can handle constructive criticism without taking it personally, and they’ll be honest if you ask them questions about how things can run better. One of the most surefire ways to boost employee morale and motivation is by actually listening to what they have to say. What is the answer? This is Why. Honesty is a super-skill.
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