JivoChat

MARCH 9, 2021

Inbound sales techniques have transformed the buying process, putting the power in the customer’s hands. Old school sales tactics like mass cold call campaigns and door-knocking are not as effective in many industries. But don’t think that makes life more difficult for sales teams. What is Inbound Sales?

Inbound sales 52

Inbound sales Sales Outbound sales Chatbots 52

Customer Relationship Metrics

MAY 12, 2017

In review of the case study below, you may see your center and further understand the reason for constant scrutiny. But, that is not usually the case and it’s not very surprising when you think about an effective external quality monitoring (eQM) program that uses a post-call survey. And see the path to ending it.

Best practices 62

Best practices Call Center Inbound sales First call resolution 62

NobelBiz

JANUARY 16, 2024

Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case. These campaigns play a crucial role in increasing revenue and expanding customer bases.

Call Center 52

Call Center Interactive Voice Response Contact Center Inbound sales 52

Global Response

FEBRUARY 13, 2022

Inbound call centers: Inbound call centers focus exclusively on inbound customer calls. Inbound call centers are most commonly focused on customer service, technical support, inbound sales calls or product upgrades, or other general inquiries. The post What is a call center?

Call Center 62

Call Center Interactive Voice Response outsourcing Contact Center 62

JivoChat

NOVEMBER 24, 2020

This ensures a prompt personalized response at a critical moment in the sales process. Live chat software will prevent roofing leads from falling through the cracks, and help you close more inbound sales opportunities. #2. Rank Your Business in the Local Map Packs.

Telemarketing 52

Telemarketing Sales Advertising Engineering 52

CrazyCall

AUGUST 16, 2019

Scott is straightforward and instead of selling you marketing BS, he shows real case studies and talks to industry experts who, on their own, built businesses that let them quit their jobs and live the life they want. Topics covered: Sales training, sales consulting, sales tactics. The Sales Podcast.

Sales 115

Sales B2B Coaching Personalization 115