Convoso

OCTOBER 10, 2019

How RMC used Convoso to increase contact center conversions by 75% Get the case study to learn more about the Convoso features that helped RMC increase conversions by 75%. Resource Marketing Corp (RMC) was looking to maximize its contact center’s lead and agent efficiency. I’ve gained back 1-1.5

Contact Center 120

Contact Center Contact center software Outbound sales call center software 120

NobelBiz

MAY 28, 2024

When agents are required to handle a mix of inbound customer service inquiries and outbound sales calls, it can be challenging to maintain the same level of focus and effectiveness in closing sales. Dynamic scripting can significantly improve the quality of interactions and drive better outcomes.

Call Center 52

Call Center Interactive Voice Response Outbound sales Scripts 52

NobelBiz

JULY 23, 2024

. “Implementing omnichannel call center software transforms how insurance agencies operate by streamlining workflows and enhancing agent productivity. This not only boosts efficiency but also significantly improves customer satisfaction.” – Michael McGuire – Senior Contact Center Software Consultant 5.

call center software 52

call center software Call Center Interactive Voice Response Coaching 52