Amity

JUNE 11, 2018

Foundational Customers: These customers are smaller in revenue and strategic value. There will be infrastructure costs so plan to at least budget for the following: Standard IT costs: Computer/tablet, phone, system accounts (CRM, email, audio/video conference). CSMs will have a higher number of customers to support in this band.

Customer retention 91

Customer retention Strategic Value SaaS Sales 91

Amity

DECEMBER 22, 2014

Foundational Customers: These customers are smaller in revenue and strategic value. There will be infrastructure costs so plan to at least budget for the following: Standard IT costs: computer/tablet, phone, system accounts (CRM, email, audio/video conference). There are several options to provide support to these customers.

SaaS 64

SaaS Customer retention Strategic Value Sales 64

Amity

JULY 22, 2016

Foundational Customers: These customers are smaller in revenue and strategic value. There will be infrastructure costs so plan to at least budget for the following: Standard IT costs: Computer/tablet, phone, system accounts (CRM, email, audio/video conference). CSMs will have a higher number of customers to support in this band.

Customer retention 57

Customer retention Strategic Value SaaS Sales 57