Education Services Group

JULY 27, 2021

But my favorite way to showcase your past successes and your current abilities to the world is by telling a customer’s success story with a case study. Case studies can be some of the most powerful content because they tap into one of the most powerful methods of communicating – storytelling. Our brains love stories.

Sales 52

Sales Marketing Accountability Best practices 52

Integrity Solutions

JUNE 10, 2024

There’s no real sales conversation or dialogue. Most sales leaders today recognize this isn’t a sustainable way to develop business and cultivate a long-term customer base. Today’s buyers are not only are turned off by the relentless sales talk, they’re also more informed than ever.

Sales 109

Sales Scripts Personalization Coaching 109

Win the Customer

MARCH 8, 2017

Here are some case studies in successful emotional branding that business leaders can emulate to acquire and maintain customers. The ads sparked discussion and controversy, which boosted Dove’s sales. The post Emotional Branding Case Studies to Emulate Great Customer Experience appeared first on Win the Customer!

Customer Experience 118

Customer Experience Coaching Marketing Sales 118

Expivia

JULY 19, 2023

For instance, if you run a sales-focused center, your focus might be on persistence and performance. The post Transforming Your Contact Center Culture: A Case Study in Attitude and Effort appeared first on Expivia | USA Based Call Center. On the other hand, a customer service center might prioritize empathy and excellence.

Contact Center 52

Contact Center Schedule adherence Technical Support Analytics 52

LiveChat

JANUARY 3, 2020

They write more content for more keywords, all with the hopes of getting more sales, and the competition is getting fierce. Try story studies. They’re designed to not only help you write case studies that convert sales and close clients, but to actually drive more traffic to your website.

Sales 62

Sales Marketing Analytics Management 62

Beyond Philosophy

SEPTEMBER 20, 2024

While mass communication builds general brand awareness, personalized and individualized content can significantly enhance customer engagement and drive sales. He also emphasizes balancing mass and personalized communication within a marketing strategy.

Personalization 243

Personalization Customer centricity CRM Marketing 243

Merchants

SEPTEMBER 19, 2018

Leaders in the sales of DIY, home improvement and building material, Massbuild comprises 105 stores under the Builders Warehouse, Builders Express, Builders Trade Depot and Builders Superstore brands.

Business Process Outsourcing 49

Business Process Outsourcing outsourcing Sales 49

Concentrix

SEPTEMBER 6, 2023

Learn how a technology leader realized a significant and lasting sales transformation by rebuilding its sales model, improving processes and enablement tools.

Sales 71

Sales Technology 71

AWS Machine Learning

AUGUST 26, 2024

At AWS, we are transforming our seller and customer journeys by using generative artificial intelligence (AI) across the sales lifecycle. Our field organization includes customer-facing teams (account managers, solutions architects, specialists) and internal support functions (sales operations).

Sales 125

Sales Accountability Feedback Metrics 125

Merchants

JULY 23, 2019

While sales powers the retail industry, competitive advantage is driven through customer loyalty. The post Case Study | Raising your retail customer experience through people, insight and technology appeared first on Business Process Outsourcing Services | Merchants.

Technology 40

Technology Business Process Outsourcing Customer Experience outsourcing 40

ijgolding

AUGUST 3, 2018

Sticking with the retail industry, it gives me no pleasure to bring this to life with a case study – an example of exactly why organisations are failing to transform and ultimately survive in an increasingly disrupted world. Less than a month ago, my wife, Naomi, bought some items from FatFace in their summer sale.

Multichannel 76

Multichannel Customer centricity Sales Management 76

NobelBiz

OCTOBER 8, 2024

In outbound sales, success often comes down to one key element: making genuine connections. It’s not just about the number of calls on your to-do list; it’s about how those conversations turn into valuable leads and sales. Obviously, the more prospects you reach, the better chance you have of converting leads into sales.

Outbound sales 52

Outbound sales Sales CRM Call Center 52

Selmo

OCTOBER 18, 2022

Case study on how to double sales in a month without increasing the staff.

Sales 52

Sales Technology 52

LiveChat

JANUARY 3, 2020

They write more content for more keywords, all with the hopes of getting more sales, and the competition is getting fierce. Try story studies. They’re designed to not only help you write case studies that convert sales and close clients, but to actually drive more traffic to your website.

Sales 28

Sales Marketing Analytics Management 28

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. We spoke to a few leaders and experts from across industries to understand what remote sales practices, and hacks they are using. Tips, Tricks, and Hacks for Remote Selling.

Sales 98

Sales CRM Chatbots Analytics 98

JustCall

MARCH 28, 2023

Sales success hinges on strong collaboration within the team. To enhance productivity and client satisfaction, it’s crucial to train sales agents to work together effectively. Benefits of Effective Sales Team Collaboration 1.

Sales 52

Sales CRM Best practices Morale 52

NobelBiz

JULY 16, 2024

Outbound sales dialing can be challenging, but with the right strategies and tools, you can significantly improve your results. In this article, we’ll explore 7 Proven Strategies to Smash Your Outbound Sales Dialing Targets with Nobelbiz 1. Optimize Your Calling Schedules Timing is crucial in outbound sales.

Outbound sales 52

Outbound sales Sales CRM Contact Center 52

Integrity Solutions

AUGUST 9, 2023

And Improve Deal Velocity & Win Rates Along the Way… Sales cycles are already longer than we want. What can you do as a seller to create greater urgency in sales? There are a number of things we can actively do to accelerate the buying process, shorten the sales cycle and close more deals. Is it indecisiveness?

Sales 76

Sales Coaching Accountability Personalization 76

CSM Magazine

DECEMBER 22, 2023

The friendly greetings from the sales staff? When dealerships battle for sales, first glimpses matter. Case Studies: Cleaning’s Role in Boosting Sales A clean dealership makes customers comfortable and encourages them to buy. One dealership saw sales jump 20% after they tidied up their showroom.

Sales 52

Sales Morale Best practices Marketing 52

CrazyCall

MAY 20, 2019

Especially when you’re working in sales. To help you stay on the front of the race we’ve compiled a list of 97 super-effective sales tips that will help you take your sales skill to the next level. These are sales tips used by top sales gurus who know all the tricks. Sales Tips from Top Sales Gurus.

Sales 123

Sales Coaching Scripts Education 123

CallSource Insights

NOVEMBER 16, 2018

If the (sales) person is someone I feel our company could work well with, then I am more inclined to move forward.” The post CallSource Case Study: Magic Valley Electric Applies Call Coaching & Increases Employee Performance appeared first on CallSource.

Coaching 56

Coaching Advertising Scripts Call Center 56

JustCall

MAY 12, 2021

Sales enablement is the key to unlock the full potential of your sales reps. Equipping sales teams with the right tools, resources, and techniques increases your likelihood of converting leads. Having a skilled sales team is good. But, before we jump into that, let's get a quick understanding of what is sales enablement.

Sales 52

Sales call center software Scripts call center solutions 52

Education Services Group

SEPTEMBER 29, 2020

As a sales leader in a thriving Customer Success marketplace, it pains me to see the dysfunction that often exists between these two power-house organizations. Political tug of war over revenue, CS cleaning up ‘bad-fit’ customers, sales running out of referenceable clients from less-than-ideal delivery scenarios. Shorter sales cycles.

Sales 52

Sales Benchmark B2B SaaS 52

LiveChat

NOVEMBER 27, 2018

If it was able to close a sale, it can mark the chat with a goal. The post Dos and Don’ts of Building a Customer Service Chatbot: LiveChat Case Study appeared first on LiveChat. Recently, the ChatBot team has released new feature that allows your bot to tag its conversations and complete goals.

Chatbots 71

Chatbots Customer Service Education Accountability 71

Selmo

OCTOBER 12, 2022

Case study on how to increase dial-up to 80% and double the efficiency of a call center.

Sales 52

Sales Call Center Technology 52

JustCall

DECEMBER 7, 2022

A sales pitch is a crucial part of the sales process. The sales pitch, or sales presentation, often becomes the decisive factor in whether a sale is successful or not. Sales presentations see a lot of variation all around. Structure of a sales presentation. Structure of a sales presentation.

Sales 52

Sales Feedback Personalization 52

aircall

MARCH 2, 2022

When considering how to upgrade your sales process, start by focusing on your product value. Value-based selling might sound simple, but it can easily be lost in the sales journey. . Sales teams are there to sell, of course, but that doesn’t mean they should ever lose sight of the value of what they’re selling. Further, 31.9%

Sales 62

Sales Education 62

aircall

OCTOBER 25, 2018

Alex has a professional background in creating and leveraging targeted sales enablement content to produce qualified leads and increase sales efficiency. The growing buzz around sales enablement. Up until a few years ago, sales enablement was not a function that warranted any serious attention.

Sales 75

Sales B2B Outbound sales SaaS 75

Noble Systems

SEPTEMBER 19, 2017

Regardless the call center activity, whether it is Sales, Collections or Support, revenue is vital. How much a call center keeps of their revenue is more important in many cases. The post Case Study: Multi-Site Call Center Uncovers the Revenue Sweet Milk with Gamification appeared first on Noble Systems.

Gamification 40

Gamification Call Center Employee engagement Sales 40

Concentrix

AUGUST 1, 2022

Learn how Concentrix dropped customer churn and achieved an unprecedented level of success with sales prioritization. The post Sales Prioritization Brings Accountability to Renewals appeared first on Concentrix.

Accountability 62

Accountability Sales 62

Beyond Philosophy

SEPTEMBER 26, 2024

Hill has views on personalization and has some case studies of work he has done with other clients that he can share. In other words, individualized content was 4,400% more effective at driving sales than general communications. Hill says this study used five or six categories in the digital marketplace over a year.

CRM 221

CRM Personalization Education Marketing 221

JustCall

MARCH 21, 2022

Sales training isn’t just about having the right tools and tricks up your sleeve. That’s why you need sales training to ensure that the behaviors that help win deals can be codified and shared with new hires and trainees. Preparing a training program for your sales team. Sales Training Program.

Sales 52

Sales Coaching Scripts CRM 52

Balto

MAY 10, 2022

Next generation of sales professionals test skills in role play to sell the Balto platform and compete for top prize scholarship money. The annual sales competition pits teams of students against one another in a tournament style pitch-off for the chance to win a $3,000 scholarship. We didn’t go easy on them.

Sales 52

Sales Contact Center SaaS Coaching 52

Concentrix

JULY 18, 2022

Learn how a cloud computing company expanded its business and explored new partnerships with inside sales support and renewal solutions. The post Delivering Inside Sales Support and Renewal Solutions appeared first on Concentrix.

Sales 62

Sales 62

JustCall

MARCH 28, 2023

A sales workflow is the overarching plan or process that sales teams use to achieve their sales goals. It encompasses all the sales operations — from getting leads to closing deals. For sales leaders, a well-thought-out sales workflow helps maximize sales potential and boosts team efficiency.

Sales 52

Sales Coaching Feedback Surveys 52