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Key components include predictive analytics, recommendation engines, and real-time customization. Voice AI Enhancements for Faster Interaction According to Forrester Voice AI applications are expected to reduce call handling times by 30% and increase first-callresolution rates by 15%.
Deliberately re-engineering strategies for the virtual work environment is critical. How leaders talk with, coach, and engage with employees and how employees interact in their virtual environment all must be re-engineered.
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