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AI can analyze customer data so that you can understand your customer, their challenges, how they utilize your product, and even uncover opportunities for additional sales opportunities. You have probably heard of virtualagents in some capacity, generative AI is the logic and fuel behind IVA’s.
Sales and Marketing Lead Generation and Qualification: Chatbots can qualify leads by asking initial questions and collecting customer data, allowing salesagents to focus on qualified prospects. For the past several years Patrick has been an active CCNG member offering insights and perspectives to the benefit of his peers.
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