Hodusoft

AUGUST 9, 2021

Customers remember a personalized call, chat with the customer service representative for a long time more than any email and chatbot. At any point during the call, the customer agent can use the conference feature to loop in a senior executive if the matter requires his attention. . Iterate and improve. Marketing campaigns .

Social media contact 105

Social media contact Contact center software Contact Center Interactive Voice Response 105

AWS Machine Learning

APRIL 29, 2024

Now you can launch a training job to submit a model training script as a slurm job. Finally, convert the saved checkpoints back to a standard format for subsequent use, employing scripts for seamless conversion. For instructions, see VPC setup for ParallelCluster with Trn1. Create and launch ParallelCluster in the VPC.

APIs 123

APIs Healthcare Scripts Enterprise 123

Integrity Solutions

JUNE 10, 2024

Too often, salespeople are replacing the hard sell approach with a generic scripted one. In an age of chatbots and artificial intelligence, engagement with customers is more important than ever. Today’s buyers are not only are turned off by the relentless sales talk, they’re also more informed than ever.

Sales 107

Sales Scripts Personalization Coaching 107

AWS Machine Learning

NOVEMBER 17, 2022

You can use AlexaTM 20B for a wide range of industry use-cases, from summarizing financial reports to question answering for customer service chatbots. To use a large language model in SageMaker, you need an inferencing script specific for the model, which includes steps like model loading, parallelization and more.

Scripts 101

Scripts APIs Government Engineering 101

AWS Machine Learning

MARCH 14, 2024

Whether creating a chatbot or summarization tool, you can shape powerful FMs to suit your needs. Chatbots and conversational agents – RAG allow chatbots to access relevant information from large external knowledge sources. This makes the chatbot’s responses more knowledgeable and natural.

Best practices 135

Best practices Engineering Chatbots Enterprise 135

Hodusoft

JULY 19, 2023

Call Scripts and Knowledge Base : The Software includes a call script tool and knowledge base that provide access to pre-defined scripts, FAQs, and information archives to help agents respond to customer inquiries accurately and consistently. Enable knowledge exchange through central knowledge databases and general FAQs.

call center software 98

call center software Call Center Interactive Voice Response Average Handle Time 98

Integrity Solutions

JULY 26, 2019

When call center and customer service teams are trained to recite from a script, they spend more time talking about products than listening for cues, asking the right questions and creating true customer engagement. Contact Center Challenges: Behind the Numbers. But that’s not really the top challenge, if you think about it.

Coaching 64

Coaching Scripts Contact Center Call Center 64

AWS Machine Learning

AUGUST 29, 2024

At the 2024 NVIDIA GTC conference, we announced support for NVIDIA NIM Inference Microservices in Amazon SageMaker Inference. After you create the JupyterLab space, run the following bash script to install the Docker CLI. Set up your Jupyter notebook environment For this series of steps, we use a SageMaker Studio JupyterLab notebook.

APIs 90

APIs Enterprise Accountability Engineering 90

AWS Machine Learning

MAY 25, 2023

Amazon Lex provides the framework for building AI based chatbots. We implement a chatbot application in Streamlit which invokes the function via the API Gateway and the function does a similarity search in the OpenSearch Service index for the embeddings of user question. Navneet Tuteja is a Data Specialist at Amazon Web Services.

APIs 98

APIs Enterprise Accountability Chatbots 98

AWS Machine Learning

NOVEMBER 1, 2023

TGI’s versatility extends across domains, enhancing chatbots, improving machine translations, summarizing texts, and generating diverse content, from poetry to code. Refer to the following README for multimodality dataset preparation and the fine-tuning script for further details. The Python utility script dino_sam_inpainting.py

APIs 121

APIs Engineering Construction Scripts 121

AWS Machine Learning

APRIL 18, 2023

Use cases include custom chatbots, idea generation, entity extraction, classification, and sentiment analysis. Fine-tune the pre-trained model on domain-specific data To fine-tune a selected model, we need to get that model’s URI, as well as the training script and the container image used for training.

Finance 96

Finance Scripts APIs Sales 96

ProProfs Blog

DECEMBER 23, 2019

Mark Zuckerberg opened his keynote address at Facebook’s F8 Developers Conference in 2019 said, “Let’s talk about building a privacy-focused social platform” which made it obvious that he is making an effort to change the negative brand opinion of his brand to a positive tone. Still not clear? Always Empower and Reward Your Employees.

Customer centricity 144

Customer centricity Journey mapping Surveys Feedback 144

JustCall

MARCH 9, 2023

AI-powered Chatbots AI chatbots combine the power of NLP and machine learning to simulate human interaction through text inputs and voice commands. Call Recording and Analytics Software Call recordings are analyzed for important moments that indicate whether reps are following or deviating from their call plan/script.

Coaching 52

Coaching Sales Chatbots Analytics 52

Hodusoft

FEBRUARY 14, 2020

Users have expressed satisfaction with Genesys product performance and services that help them to integrate the system into their infrastructure with API, activity dashboard and CRM integration.

call center software 52

call center software Call Center Contact center software voip 52

Hodusoft

NOVEMBER 29, 2022

It can also integrate with several third-party applications including SugarCRM and Salesforce. Cons : Its customer support service can be better. The solution is also reported to have integration and stability issues.

Contact center software 40

Contact center software Contact Center Interactive Voice Response contact center solutions 40

AWS Machine Learning

APRIL 18, 2023

Use cases include custom chatbots, idea generation, entity extraction, classification, and sentiment analysis. Fine-tune the pre-trained model on domain-specific data To fine-tune a selected model, we need to get that model’s URI, as well as the training script and the container image used for training.

Finance 52

Finance Scripts APIs Sales 52

AWS Machine Learning

AUGUST 14, 2023

Topic: Topic: food Chatbot and conversational AI This is a discussion between a [human] and a [robot]. The model URI, which contains the inference script, and the URI of the Docker container are obtained through the SageMaker SDK. Topic: sport ### Message: Managing a team of sales people is a tough but rewarding job.

Engineering 98

Engineering APIs Chatbots Scripts 98

AWS Machine Learning

JANUARY 7, 2025

Use case In this example of an insurance assistance chatbot, the customers generative AI application is designed with Amazon Bedrock Agents to automate tasks related to the processing of insurance claims and Amazon Bedrock Knowledge Bases to provide relevant documents. Figure 1 depicts the systems functionalities and AWS services.

Chatbots 111

Chatbots Management Best practices APIs 111