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Externally, customers can also find it frustrating to locate the information they are seeking. Although enterprise knowledge bases have, over time, improved the customerexperience, they can still be cumbersome and difficult to use. Jay Pillai is a Principal Solution Architect at Amazon Web Services.
In this post, we discuss model development and MLOps framework implementation for one of Wipro’s customers that uses Amazon SageMaker and other AWS services. Its AI/ML solutions drive enhanced operational efficiency, productivity, and customerexperience for many of their enterprise clients.
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