JivoChat

MARCH 9, 2021

Inbound sales techniques have transformed the buying process, putting the power in the customer’s hands. Old school sales tactics like mass cold call campaigns and door-knocking are not as effective in many industries. But don’t think that makes life more difficult for sales teams. What is Inbound Sales?

Inbound sales 52

Inbound sales Sales Outbound sales Chatbots 52

Dialer 360

MARCH 30, 2023

As we enter the new year of 2023, it’s time to take a closer look at inbound sales strategies. Inbound sales refer to the process of attracting potential customers to your business through various marketing efforts, such as content marketing, social media, and search engine optimization (SEO).

Inbound sales 45

Inbound sales Sales Chatbots Customer centricity 45

Fonolo

MAY 4, 2021

Invest in self-service features like chat, SMS, MMS, email, and website chatbots. This ensures that you’re never leaving a customer, or a potential sale, behind. In addition to ensuring that all your potential inbound sales aren’t lost on dropped calls, this kind of service can positively impact your CSat scores and overall CX metrics.

Contact Center 152

Contact Center Interactive Voice Response Call Center call center software 152

JustCall

NOVEMBER 12, 2024

We’ve dreamt about this for weeks and spent sleepless nights building it: a smarter way to handle inbound sales calls around the clock. Today, it’s here — AI Voice Agent is ready to assist your sales team 24/7. Not by some clunky chatbot or robotic IVR. Artificial Intelligence.”

Sales 52

Sales Inbound sales Scripts Interactive Voice Response 52

InGenius

APRIL 1, 2020

From email marketing to social media engagement and chatbots, there are now so many ways a customer can interact with a business. These are inbound contact centers. Though this is a basic type, the demand for inbound contact centers remains large as many people still prefer communicating with businesses through voice.

Contact Center 62

Contact Center Multichannel Interactive Voice Response Inbound sales 62

Global Response

JANUARY 23, 2023

Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” For a company that wants to improve customer service: “Expand into three new markets this year” “Implement chatbots to reduce call volume and improve CSAT” Finally, make your goals time-bound.

Customer Service 62

Customer Service outsourcing Self service Inbound sales 62

JustCall

APRIL 13, 2020

Optimize Website User Experience with CTAs, Web Analytics and Chatbots. To begin with, you need to use a reliable chatbot. Chatbots help you provide all the relevant information about your product and brand to website visitors, in real-time. Remote sales reps can access these sources to amp up their knowledge and skills.

Sales 98

Sales CRM Chatbots Analytics 98