Chatbots, Inbound sales and Telemarketing

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Chatbots

Inbound sales

Telemarketing

Different types of contact centers- Which group are you in?

InGenius

APRIL 1, 2020

From email marketing to social media engagement and chatbots, there are now so many ways a customer can interact with a business. These are inbound contact centers. Though this is a basic type, the demand for inbound contact centers remains large as many people still prefer communicating with businesses through voice.

Contact Center

Contact Center Multichannel Interactive Voice Response Inbound sales

Call Centre 101: Understanding Inbound and Outbound Calls

Select VoiceCom Blog

JULY 11, 2022

Inbound sales Inbound call centre agents aren’t only there to help existing customers. Automated answering services or chatbots can typically answer these inquiries. ” They typically do this to close sales or generate further brand interest for the company. They can also potentially close new ones.

Telemarketing

Telemarketing Technical Support Interactive Voice Response Metrics

Customer Contact Central

Different types of contact centers- Which group are you in?

Call Centre 101: Understanding Inbound and Outbound Calls

Stay Connected