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While some fears of chatbots stealing jobs persist, the reality is that customers now prefer the convenience of support automation, and businesses are profiting in many ways. Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Increases revenuepotential. Configure a chatbot.
Multichannel and Omnichannel Software. Others may have tools that allow companies to partake in multichannel or omnichannel customer engagement. Another popular way for businesses to automate their live chat software is through artificial intelligence (AI) — or in other words, with a Chatbot. CRM Software. Live Chat Software.
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