Chief Customer Officer, Coaching and Time management

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Chief Customer Officer

Coaching

Time management

Do customer success teams have an operational leadership gap?

ChurnZero

MAY 15, 2024

“Being a good customer leader used to be primarily about human relationships: the emotional intelligence-driven aspects of customer work and people management on fast-growing teams,” says Abby Hammer, ChurnZero’s chief customer officer and chief product officer.

Chief Customer Officer

Chief Customer Officer Coaching Surveys Best practices

How to Manage Churn- with Irit Ezips!

CustomerSuccessBox

JUNE 8, 2022

The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn! Is this the case?

Management

Management Upselling Accountability Chief Customer Officer

Customer Contact Central

Do customer success teams have an operational leadership gap?

How to Manage Churn- with Irit Ezips!

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