Chief Customer Officer Coaching Webinar 
Serenova
DECEMBER 4, 2019
Increasingly, supervisors are using this information to coach agents, serve as fodder for gamification and deliver rewards. At the same time, it can alert a supervisor about an upset customer. To learn more about how analytics deliver a competitive edge for CX, watch the webinar.
CX Journey
MARCH 17, 2015
In November 2014, I participated in the Hooked On Customers Summit , a webinar series hosted by Bob Thompson of CustomerThink. I joined Bob, along with Jeanne Bliss, in the first webinar to discuss Creating Actionable Insight from a Customer Listening Engine.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kayako
JANUARY 25, 2019
Customer experience expert Jeanne Bliss joined us for a webinar where she spoke with us about her new book ‘Would You Do That to Your Mother’, and how businesses can provide customer service that would quite literally “make mom proud!”. Webinar: What we covered. As customers, we want our lives to be improved.
ChurnZero
JANUARY 22, 2021
If you’ve internally cursed the idea of selling or simply desire to take your sales skills up a notch, then this webinar is for you. To learn how selling and taking great care of your customers actually go hand in hand, we hosted a webinar with Bryan Neale, Founder of Blind Zebra Consulting and self-proclaimed “CS Sales Whisperer.”.
ChurnZero
DECEMBER 18, 2020
To help make sense of the survey data, give their expert take on what it means for Customer Success teams, and offer up maturity recommendations based on the findings, we invited Megan Macaluso, VP Customer Success & Operations at ESG, and Jay Nathan, Chief Customer Officer at Higher Logic, to join us for a webinar.
Education Services Group
JULY 21, 2022
Speakers: Star Hofer , Chief Customer Officer, Partnerstack , and Carlos Quezada , Head of Digital Services Strategy & Customer Success, Aruba. . And so, what that pilot looked like is we actually onboarded the partners on to our Customer Success automation platform.
Amity
APRIL 7, 2017
Jeff Piper , Co-founder and Chief Customer Officer at SpringCM , demonstrates his team’s impact on new business by tracking the increase in advocacy and referrals. Your CSM team has a direct influence on overall customer satisfaction scores and number of reference-able clients. Register for the webinar!
Expert insights. Personalized for you.
89 
Let's personalize your content