Chief Customer Officer Consulting Government 
Callminer
FEBRUARY 4, 2021
Call center managers and supervisors need to train agents on the course of action to take for a vulnerable customer, and they also need to communicate regular feedback to agents to help them get better. Adrian Travis is the Founder and President of Trindent Consulting. Courtney Quingley is a Reputation Consultant from Rize Reviews.
Fonolo
JANUARY 14, 2020
Jeanne has been helping companies create deeper relationships with their customers for over 35 years. She has worked Microsoft, Allstate, and Lands’ End, pioneering the role of the “Chief Customer Officer” . Top Pick: 7 tips and resources for Chief Customer Officers and C-Suite Customer Experience Leaders.
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Amity
APRIL 25, 2016
Alex curates the Customer Success Newsletter which is a weekly curated collection of 4 helpful articles from around the Customer Success community. The Customer Success Newsletter. Customer Success Expert - Glide Consulting. The Glide Consulting Blog. Director of Customer Success Education - CSM Practice.
Natalie Petouhof
JUNE 4, 2015
Key Principle #5: Consulting, Big Data Consulting, Analytics Consulting, Managed Services. CEO’s that “get the value of data” are looking to someone in their organization to do it – CIO, CTO, CMO, Customer Service Professional to lead data revelations.
CSM Magazine
AUGUST 30, 2023
.” For close to 20 years, Waterfield Tech has partnered with Avaya to deliver bespoke customer engagement solutions that are secure, reliable, and scalable to meet the distinct needs of education and government entities. About Waterfield Tech Waterfield Tech transforms customer engagement for organizations worldwide.
ChurnZero
NOVEMBER 19, 2019
ChurnZero was recognized as a Tech 100 Company and our Chief Customer Officer, Abby Hammer, was named a Tech 100 Executive. . Gunnison Consulting Group, Inc. Siemens Government Technologies. Blueprint Consulting Services Group. ScienceLogic. ScientiaMobile. Harmonia Holdings Group. Attain, LLC. Skience, LLC.
CSM Magazine
DECEMBER 20, 2016
In 2016, the questions of ownership and business impact of customer experience management are still open. Learn more from the CRM consulting perspective. They say executive buy-in makes for an easier road to the happy customer, thanks to allocated budgets and all-round support with resources. Who should own customer experience?
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