Chief Customer Officer Customer Service Workshop 
TechSee
AUGUST 14, 2023
TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the space of digital customer service. Brad teaches courses on customer strategy and management, customer service leadership, and CX leadership.
Help Scout
SEPTEMBER 14, 2021
With access to fewer resources and generally leaner teams, small businesses need to be more creative and tactful in their approach to customer service. Armed with those insights and learnings, you should be able to get started on — or refine — your own customer service program to start delivering consistently exceptional support.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Customer Guru
AUGUST 8, 2018
He is the co-founder and director of Genroe, a consultancy that specializes in Net Promoter®, customer feedback management, data analysis, and customer experience management. Adam Toporek is internationally renowned for his expertise as a keynote speaker, customer service expert, and front-line trainer.
Netomi
JANUARY 5, 2022
Customer service leaders come in all shapes and sizes. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Top 51 Customer Service Leaders and CX Influencers (Editor’s Choice): Adam Toporek.
CSM Magazine
JULY 24, 2020
It’s just over 4 weeks until Reuters Events Customer Service and Experience (26 th -27 th August). To plot the next steps, Reuters Events Customer Service and Experience Europe (26th-27th August) is fully virtualised. Fidaa Chaar, Chief Operations and Customer Officer, Societe Generale.
ChurnZero
MARCH 3, 2020
I’m not talking about a vacation (although those days off are also oh so very important) but I’m talking about, stepping out of the office for a day or two to attend a conference. Conferences, forums, and workshops are a great way to brush up on your skills, learn new ones and hear from thought leaders and experts in your industry.
ClearAction
JANUARY 8, 2024
Anything you do that bothers customers costs you! Higher costs to serve: customer service, returned materials, remedies, etc. More expense to retain customers: loyalty incentives, customer success, etc. Customer-centric organizations do not materialize from mere training or programs.
Expert insights. Personalized for you.
207 
Let's personalize your content