TechSee

MARCH 7, 2023

Patricia Smith, VP of Customer Support, Hotwire Communications – Patricia was a finalist at the 2023 Stevie Awards for Customer Service, as Woman of the Year. Jeanne Bliss, CEO Customer Bliss – Jeanne Bliss guides companies to achieve business growth through leadership bravery and elevated business practices.

Chief Customer Officer 207

Chief Customer Officer Contact Center Telecommunications Finance 207

Vcaretec

JUNE 6, 2022

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. As a leader in outsourced customer service solutions, the customer care specialists at Vcare voted on fifty of the top thought leaders in our space.

Customer Care 98

Customer Care Chief Customer Officer CRM Wireless 98

Spearline

JULY 22, 2021

A significant facet of customer satisfaction is how efficiently the contact center works and deals with problems. Hayes added that the pandemic just goes to illustrate the importance of quality connections when conducting customer support. “The The pandemic has had a major impact on Contact Centre communications,” said Hayes.

Chief Customer Officer 52

Chief Customer Officer Telecommunications Contact Center Technology 52

Netomi

JANUARY 5, 2022

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98